FAQs

Learn About Bollyrent

What is Bollyrent?

Welcome to Bollyrent! We offer customers a closet full of designer South East Asian dresses at a fraction of retail price. To learn more about us click here.

How does the free backup size work?

Most of our dresses come with a free back up size. We provide you a Kameez (top) or blouse (top) at no extra cost. All you have to do is add the same dress that is the next closest size to your cart and a discount will automatically be applied.

Are all your products for rent only?

Our dresses are rent only. All of our jewelry and shoes are for sale only. All sales are final on jewelry and shoes.

Do you ship internationally?

No, we only ship to the contiguous 48 states.

Payment, Delivery, and Returns

How far in advance do I need to order?

You'll need to order at least 7 days in advance so we can ensure that you get your dress on time for your events.

When will my order arrive?

Check your email for confirmation your order has shipped and to locate your tracking information. Deliveries are made between 8am and 10pm during weekdays.

Can I return the dress if it doesn't fit?

Most of our dresses come with a free back up blouse or salwar so if your dress not fit you, we will not promise a refund. If you are worried about sizing you can leave a note on your order during checkout and we can try our best to accommodate you.

What if I don't return a dress on time?

You must return the dress by 12 p.m. on or before the date that the dress is due. If you do not you will be charged a late fee of $25 dollars for the first day and $50 dollars for each day after that until the item is returned.

Can I return any jewelry or shoes?

All sales are final when it comes to jewelry or shoes. If there is any issues with your purchase please contact us at contact@bollyrent.com

Cleaning and Fitting

Will the clothes need to be pressed upon arrival?

We do our best to ensure your clothes arrive wrinkle-free. Each dress is steamed and pressed before being shipped. If you receive clothing with slight creases, please try steaming the garment on low heat. Please do not iron or you may incur additional fees.

How are the clothes cleaned?

We ensure that each dress is dry cleaned thoroughly, steamed and pressed, inspected for quality, and packaged with care so that it’s ready for you to wear to your event!

Can I tailor or alter my dress?

We do not allow any alterations. Feel free to use fashion tape to temporarily tailor your look. Please remember to remove them before sending your rental back.
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